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Ashtae Products, Inc.
Effective Date: October 14, 2026
Welcome to Ashtae Products, Inc.
These Terms and Conditions (“Terms”) govern your use ofhttps://ashtae.com, our online store, customer accounts, products, educational offerings, and related services (collectively, the “Services”).
By accessing our website, creating an account, placing an order, registering for an educational program, or otherwise using our Services, you agree to these Terms.
If you do not agree, please discontinue use of the applicable Services.
Ashtae Products, Inc. provides professional hair care products, beauty education, professional development resources, and related services.
Our offerings may include retail and professional hair care products, educational classes, webinars, conferences, training programs, and other opportunities for beauty professionals and consumers.
Some programs, events, or affiliated platforms may be governed by additional terms provided at registration or purchase.
Customers must be legally capable of entering into binding purchase agreements.
Certain services, professional pricing, educational programs, or account features may require registration or verification.
You agree to provide accurate information when creating an account or making a purchase.
You are responsible for maintaining the security of your login credentials and for activity conducted through your account.
We may suspend or terminate accounts associated with fraud, unauthorized access, misuse, or violations of these Terms.
We strive to provide accurate descriptions, photographs, ingredient information, usage instructions, pricing, and availability for products offered through our website.
However, product packaging, appearance, ingredients, availability, and specifications may change.
Customers should review the product packaging, ingredient list, directions, and warnings before use.
We reserve the right to correct errors, update product information, or discontinue products without prior notice.
Ashtae hair care products should be used in accordance with their labeling, directions, and applicable safety instructions.
Individual results may vary depending on hair type, condition, technique, product compatibility, and other factors.
Customers should discontinue use if irritation or an adverse reaction occurs and seek appropriate medical advice when necessary.
Information provided through our website, customer service, or educational programs is not a substitute for professional medical diagnosis or treatment.
By placing an order, you agree to provide accurate billing, shipping, and payment information.
All prices are listed in U.S. dollars unless otherwise indicated.
Applicable taxes, shipping charges, and other fees will be disclosed during checkout.
Submitting an order does not guarantee acceptance. We may decline or cancel orders for legitimate reasons, including suspected fraud, payment issues, inventory shortages, or pricing errors.
If an accepted payment is associated with a canceled order, we will issue an appropriate refund.
Shipping options, costs, and estimated delivery times will be presented during checkout or in our published shipping policies.
Delivery estimates are not guarantees unless expressly stated.
We are not responsible for delays caused by circumstances outside our reasonable control, subject to applicable consumer protection laws.
Customers are responsible for providing accurate delivery information.
Claims regarding missing, damaged, or incorrect shipments should be submitted to our customer service team promptly.
Our applicable shipping and delivery policies form part of these Terms.
Returns, exchanges, and refunds are governed by our published Return and Refund Policy.
Eligibility may depend on product condition, purchase date, product category, and other disclosed requirements.
Certain products may be ineligible for return for hygiene, safety, or other lawful reasons.
Nothing in these Terms limits rights or remedies provided by applicable consumer protection laws.
Certain products, pricing, programs, or purchasing opportunities may be available exclusively to verified beauty professionals, salons, distributors, or approved business customers.
We may request business information, professional credentials, resale documentation, or other information to verify eligibility.
Professional and wholesale pricing, account privileges, and purchasing requirements may be subject to additional written agreements or program policies.
We reserve the right to review professional account eligibility and address misuse of professional purchasing privileges.
Ashtae may offer online and in-person classes, webinars, professional training, conferences, demonstrations, and educational resources.
Educational content is provided for informational and professional development purposes.
Results from applying techniques, recommendations, or business strategies may vary.
Participants are responsible for following applicable professional licensing requirements, product directions, safety protocols, and laws.
Specific registration, cancellation, refund, attendance, recording, or participation policies may apply to individual events and educational programs.
All content on our website and within our educational materials, including logos, trademarks, product names, photographs, graphics, videos, text, training materials, designs, and other proprietary content, is owned by Ashtae Products, Inc. or used with permission.
You may not reproduce, distribute, modify, resell, publicly display, or commercially exploit protected content without prior written authorization.
Access to educational content does not transfer ownership or intellectual property rights.
Unauthorized recording, reproduction, redistribution, or resale of proprietary educational materials is prohibited.
Customers may have opportunities to submit reviews, testimonials, comments, photographs, or other content.
By submitting content, you represent that you have the right to provide it and that it does not infringe the rights of others.
You grant Ashtae a non-exclusive, worldwide, royalty-free license to host, reproduce, display, and use submitted content in connection with operating, improving, and promoting our Services, subject to applicable law and any additional permissions required.
We may moderate or remove content that violates applicable laws, third-party rights, or our published standards.
Ashtae Products, Inc. may offer optional SMS and MMS messaging programs.
By affirmatively opting in to a specific Ashtae messaging program, you agree to receive text messages at the mobile telephone number you provide.
Depending on the program, messages may include:
Promotional offers and product announcements
Educational and event information
Order updates and notifications
Customer service communications
Reminders and follow-up messages
Other communications disclosed during enrollment
Messages may be sent using automated technology where permitted by applicable law.
Consent to receive marketing text messages is not required as a condition of purchasing any goods or services.
Message frequency varies.
Message and data rates may apply.
To stop receiving messages from a program, replySTOP.
For assistance, replyHELP or contact Ashtae customer service.
You may receive a confirmation message after opting out.
Wireless carriers are not responsible for delayed or undelivered messages.
Your participation is subject to our Privacy Policy, including the provisions governing mobile information and SMS consent data.
By subscribing to our email marketing communications, you may receive information about products, education, events, promotions, and company updates.
You may unsubscribe from marketing emails at any time through the unsubscribe link included in those messages.
We may continue to send necessary transactional or account-related communications.
Discounts, promotional codes, giveaways, contests, loyalty programs, and other special offers may be subject to additional eligibility requirements, expiration dates, limitations, and official rules.
We reserve the right to modify or discontinue promotional offers as permitted by law.
Promotions may not be combined unless expressly stated.
You agree not to:
Use our website for unlawful or fraudulent purposes
Provide false account or payment information
Attempt unauthorized access to our systems
Interfere with website security or operation
Copy or redistribute proprietary content without authorization
Impersonate another individual or business
Upload malicious software or harmful content
Use automated systems to extract website content without authorization
Misuse professional pricing or account privileges
We may restrict access or take appropriate action in response to violations.
Our Services may include links to or integrations with third-party websites, payment processors, educational platforms, social media services, and other providers.
These third parties may maintain separate terms and privacy policies.
We are not responsible for third-party content or services outside our control, except as required by applicable law.
To the fullest extent permitted by law, our website and digital Services are provided on an “as is” and “as available” basis.
We do not guarantee uninterrupted website availability or that all content will be error-free.
Any warranties applicable to physical products are governed by the relevant product terms and applicable law.
Nothing in these Terms excludes statutory warranties or consumer rights that cannot legally be excluded.
To the fullest extent permitted by applicable law, Ashtae Products, Inc. and its officers, employees, contractors, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of our website or Services.
This provision does not limit liability where prohibited by law or eliminate rights and remedies that cannot legally be waived.
To the extent permitted by applicable law, you agree to indemnify and hold harmless Ashtae Products, Inc. and its officers, employees, and affiliates from third-party claims, damages, liabilities, and reasonable expenses arising from your unlawful conduct, infringement of another party's rights, or material violation of these Terms.
Your use of our Services is also subject to our Privacy Policy.
Please review the Privacy Policy to understand how we collect, use, share, and protect personal information.
We may revise these Terms periodically to reflect changes to our business, Services, or applicable legal requirements.
The effective date at the top of this page identifies the latest revision.
Where required, we will provide notice of material changes.
These Terms are governed by the laws of the State of Georgia, United States, without regard to conflict-of-law principles, except where applicable law requires otherwise.
If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.
For questions regarding these Terms, contact:
Ashtae Products, Inc.
Website:https://ashtae.com
Email: info@ashtae.com
Mailing Address: PO BOX 36218 Greensboro, NC 27416
Telephone: 877-3ASHTAE
